EXCELLENCE IS AS EXCELLENCE DOES

Heron receives Angie’s list top honors with “excellence in service” award, as voted by consumers

Angie’s List is a consumer-driven site that reviews first-hand, many thousands and thousands of contractors from coast to coast. On the “Angie’s” site you can search for any organization you may be considering hiring, and review what other people have to say who have used their services in the past. Not all reviews are positive. Turns out, ours were however!

Based on how prolific membership growth has been (20,000 people a week log on to review local companies) I think it is safe to say there is a legitimate market for cautious consumers these days – and for good reason. That is one reason we are long-time faithful members of the local Better Business Bureau.

We were not aware that we had such an expansive following on Angie’s List until the Angie’s List folks contacted us to deliver the good news. It seems that we have earned top honors in the Orlando market, and are the recipients of the “Angie’s List Excellence in Service” award for 2007. It is now proudly hung in our main office in Altamonte Springs.

When we further learned that less than 4% of the listed companies in the Angie’s List database ever achieve such a distinction, we were very pleased, to say the least. It seems the system works just fine. Here are some actual Angie’s List customer reviews: (names and addresses have been omitted.)

Member Comments:
I have used them for years and I highly recommend them because they have good customer service and they are very dependable. I had an ant problem once so I called them. They came out right away and solved it.

Member Comments:
If they are any problems they will come, but we have had no problems in the inside of our yard. The grass came from thin and not so green to thick, lush and dark green

Member Comments:
So far, I have been pleased. I wasn’t pressured by the salesman; he was professional and knowledgeable. The price seems in line with other services I’ve used, and they don’t require an annual contract. They actually seemed to understand they have to earn the customer’s business. The office staff was courteous, and the technician called me back within 24 hrs. The weeds seem to be dying, but time will tell. So far, so good.

By all means, please feel free to log onto to the Angie’s site and read each of our thirteen independent and positive reviews. We have already begun working on the award for 2008!

http://www.angieslist.com/AngiesList/